Your choice
Recording is off until you switch it on for a line.
Record the calls that matterAdd-on
Record calls, play them back and download them from one screen. Recording is an add-on at PKR 1,250 per line a month.
Why it matters
One place for everything
Play back, search and download from the Recordings screen.
Review with AI
Turn a recorded call into a summary, scorecard and transcript.
How it works
Real screens from the Dialsyx dialer.
The Recordings screen
All recorded calls are listed with the number, date and length.
- Play and download
- Search by number
- Delete when finished
A small Record card
Capture only the calls you choose.
- Start and stop
- A REC badge shows when you record
- Saved with the call
Storage you can see
A meter shows how much space you have used.
- 50 MB per line unless your plan says more
- Ask us for more space
- Deleting also removes the transcript and AI review
How to use it
- Add RecordingAsk us to add it to your line.
- Tell peopleSay at the start of the call that you may record.
- RecordUse the Record card or automatic recording.
- ReviewPlay it back or open the AI insights.
Good to know
- Recording is an add-on: PKR 1,250 per line a month, plus 5% sales tax.
- Follow the rules that apply to you, and get consent where the law or your policy requires it.
- Dialsyx also records every call for compliance checks and keeps those for 90 days.
Learn more
Step-by-step instructions with screenshots.
Questions
Is recording legal?
Rules depend on your situation, so please check what applies to you. Our policy asks you to have a lawful reason, tell the other person at the start of the call and get consent where required.
How long are recordings kept?
Your recordings are kept until you delete them or the account closes, plus 30 days.
Can I try it first?
Yes. After approval you can take a trial of a couple of hours or a demo meeting, case by case.
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From the Dialsyx blog
Guides that go with this page.
Call recording for Pakistani businesses: benefits, consent and good practiceRecording calls helps with training, quality and disputes. Here is how to do it fairly in Pakistan, with clear notice, secure storage and sensible retention.3 min read
Do Not Call lists and responsible calling in PakistanRespecting opt-outs protects your reputation and your numbers. Learn how to keep a Do Not Call list and make respectful, responsible business calls in Pakistan.2 min read
How to choose a VoIP provider in Pakistan: 12 questions to askNot all phone providers are equal. Ask these 12 questions about numbers, compliance, pricing, support and data before you choose a VoIP provider in Pakistan.2 min read