Missed appointments
Patients forget visits when no one reminds them.
Appointment bookings and patient reminders
Clinics use Dialsyx to confirm appointments, remind patients and return missed calls, with a clear record of every call.
The challenge
What gets in the way for clinics and healthcare.
Missed calls
Busy front desks miss calls and enquiries.
Care with sensitive details
Staff need clear rules about what to note and record.
How Dialsyx helps
Real screens from the Dialsyx dialer.
Remind every patient
Schedule reminder calls with the date, time and reason.
- Schedule callbacks by date, time and reason
- A queue that shows who to call next
- Add one from a contact or a call
Answer with context
See the saved contact and recent calls before you pick up.
- Incoming calls show who is calling
- Name, tags and last outcome at a glance
- Accept in one tap
Return missed calls
Missed calls are logged so the front desk can call back.
- Every call is logged automatically
- Filter by call type, date or number
- Open any call for the full details
A typical day
- List the day's appointmentsAdd or import patient contacts.
- Call to confirmPreview each name and call.
- Tag the resultConfirmed, reschedule or no answer.
- Return missed callsWork the call log each morning.
Call outcomes you can track
After every call, tag how it went with one tap. Outcomes keep your pipeline and reports accurate.
- Follow-up Required
- Callback Requested
- No Answer
- Wrong Number
- and more
What it costs
An example, based on how teams like yours usually set up.
Suggested setup
2 lines with Campaigns and auto-dial
Solo pricing applies for 1 to 2 lines. Add or remove lines and add-ons any time.
- Unlimited calling to Pakistani numbers, subject to our Fair Usage Policy
- Full dialer, CRM, follow-ups and call logs on every line
- A Pakistani business number for each agent
PKR 7,250 per linex 2
Monthly subtotalPKR 14,500
Plus 5% sales taxPKR 725
Total per monthPKR 15,225
Request this setupIncluded on every line
- Call scripts
- Dashboard and call logs
- Contacts import up to 5,000
- Do Not Call marking
- Search everything
- Floating phone
- Live captions
Questions
Should I record patient calls?
Recording is optional and off unless you switch it on. Follow the rules that apply to you, tell the person at the start of the call and get consent where required. Avoid noting sensitive details you do not need.
Can Dialsyx send appointment texts?
You can text a contact from the dialer with Send Message, as well as call them.
Do I need to buy any hardware?
No. Use a computer with Chrome or Edge. There are no desk phones, wiring or site visit.
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From the Dialsyx blog
Guides that go with this page.
Clinic appointment reminders by phone: a simple routine for Islamabad and RawalpindiMissed appointments cost clinics time and money. Here is a simple reminder call routine for clinics, dentists and diagnostic centres in Islamabad and Rawalpindi.2 min read
Call scripts that convert: simple templates for sales, appointments and supportUse these simple call script templates for sales calls, appointment booking and customer support, with tips for adapting them to Pakistani English and Urdu.2 min read
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